Contact us
We'd love to hear from you! Whether you have a question about our cultural clothing and home décor, need help with an order, or just want to chat about our handmade creations, please don't hesitate to get in touch. We aim to provide a warm, authentic, and professional experience, making you feel like a trusted friend invited into our colourful world. Use the contact form below, send us an email, or connect with us on social media. We're here to help!
Location
Roots and Rooms
Perth, Australia
FAQ
Sizing & Fit: What size should I choose? Do you have a size guide?
Custom Orders: Can you make this in a different size, colour, or fabric?
Materials & Care: What fabric do you use? How do I wash or care for this item?
Shipping Costs & Delivery Times: How long will my order take to arrive in Perth/Australia-wide/overseas?
Returns & Exchanges: What if the item doesn’t fit or I change my mind?
Availability: Do you make items to order, or are they ready-made?
Order Tracking: Has my order been shipped yet? How do I track it?
Product Care: How do I look after my garment/canvas so it lasts?
Alterations or Adjustments: Can you adjust my clothing after purchase?
Damaged Item: What if my item arrives damaged in shipping?
Follow-up Purchases: Can I order the same design again, or is it one-of-a-kind?
Customer Support Response Time: How quickly will you reply to my message?